facility policy agreement
FACILITY POLICY (PLEASE READ):
Due to a serious allergy, we are a scent-free facility. We ask that our students attending any schools at our own facility PLEASE REFRAIN from wearing any products with any type of fragrance (this includes deodorants, shampoos/soaps, sprays, colognes, etc.). Showers will be stocked with shampoo if you don't have your own scent-free options and we are also partnered with Island Deodorant, an all-natural and organic deodorant company that provides their product to each of our students that attend a school at our facility. If you have any questions on this matter please let us know! Thank you in advance for working with us on this!
For a 1-day school: For a full refund or transfer of a 1-day school, cancellation must be made at least 10 DAYS prior to the scheduled event start-time. If the student cancels less than 10 days prior to the start-time of their purchased school, the student will receive a refund less a $125 cancellation fee.
For 2-4 day schools: For a full refund or transfer of a 2, 3, or 4-day school, cancellation must be made at least 14 DAYS prior to the scheduled event start-time. If the student cancels less than 14 days prior to the start-time of their purchased school, the student will not receive their 50% deposit back.
In the event of inclement weather, school times may be adjusted to give time to prep the track to a suitable surface for training. If we are unable to run the school because of weather we will discuss of suitable refund situation for all parties.
*Added note: We are human. If there is a serious reason (including medical) why you may not make your school PLEASE notify us as early as possible to see about a refund. We adhere by our policy, but we do understand emergencies arise. We only take 4-6 students for our 2-4 day classes at our facility so a cancellation in those classes especially is a big set-back if the spot cannot be filled.